Grand Regal Hotel

About Grand Regal Hotel

Grand Regal Hotel is one of the pioneers in Davao City’s hospitality industry, and growing to meet the more demanding challenge of today’s travellers, yet keeping the heritage of a truly Davao Experience. Our history in the industry undoubtedly includes us among the preferred venue for conventions, meetings and events, and tourneyer’s from around the world. Join us as we walk you through an experience in Davao.

Industry: Hospitality
Location: Philippines
Products Implemented: Surfsonix Neo
Use Cases: Smart Bandwidth Management

Summary

268+

Guest Reviews Increased

All customers logging in to the WiFi given good feedback on Hotel

120%

Revenue Increased

All customers logging in to the WiFi were presented with an Dynamic Add

99%

Guest Complaint reduced

All customers logging in to the WiFi Surf seamlessly !

Grand Regal Hotel

Challenge

The customer’s primary focus is on optimizing their network infrastructure to deliver an enhanced internet experience. They are looking for a solution that includes intelligent bandwidth control for efficient resource allocation. Simultaneously, user-friendly management tools are essential to streamline operations. Moreover, they require a dynamic, customizable splash page to align with their branding and guest needs, ultimately ensuring a superior internet experience for all users.

  • Network infrastructure optimization
  • Intelligent bandwidth Management
  • Dynamic customizable splash

Solution

Surfsonix NEO, our Smart Internet Access (IA) solution, was deployed with advanced bandwidth management, driven by the Intelligent Bandwidth Control, ensured efficient resource allocation. A dynamic splash page was designed for swift and straightforward internet access. This resulted in seamless connectivity across the entire site, allowing for the efficient delivery of crucial communication data.

  • Seamless connectivity
  • Multi Vlan Roaming with single session Id
  • Robust Security
Grand Regal
Grand Regal Hotel

Net Outcome

Incorporating Surfsonix solutions, complete with cutting-edge bandwidth management and advanced data analytics, has not just elevated the user experience, but revolutionized our datadriven marketing strategies and taken customer engagement to new heights.

  • Data Analytics and Trend Reporting
  • Smart Marketing
  • Dynamic splash page