About Gulf Hotel
The Gulf Hotel Bahrain Convention & Spa, the original five-star hotel in Bahrain, combines resort amenities with a central city location. With 361 rooms, it’s the largest in Bahrain, catering to both business and leisure travelers. Just 15 minutes from Bahrain International Airport and 5 minutes from Central Manama, it’s situated in Adliya, Bahrain’s fashionable district. The hotel offers award-winning dining, 16 restaurants and bars featuring diverse cuisines, and an impressive lobby with panoramic views. Experience the world’s delights with Iranian, Thai, Lebanese, Chinese, Mexican, Italian, Western-Asian fusion, Japanese, Continental, and Indian cuisines – the Gulf Hotel Bahrain Convention & Spa delivers a top-notch dining experience.
Summary
88%
Increased
In active user
240K
Session
from customers logging in to the WiFi
72K+
CRM Record
Collection from customer logging in to the WiFi
Challenge
The customer’s primary focus is on optimizing their network infrastructure to deliver an enhanced internet experience. They are looking for a solution that includes intelligent bandwidth control for efficient resource allocation. Simultaneously, user-friendly management tools are essential to streamline operations. Moreover, they require a dynamic, customizable splash page to align with their branding and guest needs, ultimately ensuring a superior internet experience for all users.
Solution
Surfsonix NEO, our Smart Internet Access (IA) solution, was deployed with advanced bandwidth management, driven by the Intelligent Bandwidth Control, ensured efficient resource allocation. A dynamic splash page was designed, with Room Login for Inhouse Guests and Voucher Code for Visitors, for swift and straightforward internet access. This resulted in seamless connectivity across the entire site, allowing for the efficient delivery of crucial communication data
Net Outcome
Incorporating Surfsonix solutions, complete with cutting-edge bandwidth management and advanced data analytics, has not just elevated the user experience, but revolutionized our data-driven marketing strategies and taken customer engagement to new heights.