About Holiday Inn
Welcome to the Holiday Inn ® Kuwait Al Thuraya City, a stylish Kuwait hotel offering a free airport shuttle, eight specialty restaurants, conference facilities, and a luxury spa. Located just an eight-minute drive from Kuwait International Airport and offering a complimentary shuttle service, our hotel is a convenient choice for travelers. We have eleven flexible event spaces, including two exquisite ballrooms and a state-of-the-art auditorium.Enjoy modern rooms with free WiFi, family-friendly perks, and plush suites. Our 24 hour Health Club, outdoor pool, and Spa Aquatonic provide relaxation. Indulge in diverse dining at our nine themed restaurants.
Summary
100%
Guest satisfaction
From customers logging in to the WiFi
285k+
Revenue Generated
All customers logging in to the WiFi were Redirect to the marketing ADD page
97%
Surveys Complete
All customers logging in to the WiFi were presented with a survey.
Challenge
The foremost concern of the customer revolves around improving their network infrastructure to provide an improved internet experience. They seek a solution that incorporates intelligent bandwidth management for effective resource allocation. At the same time, they value user-friendly administrative tools to simplify operations. Furthermore, they demand a dynamic and customizable splash page that aligns with their branding and meets the requirements of their guests, ultimately ensuring an exceptional internet experience for all users.
Solution
Surfsonix NEO, our Smart Internet Access (IA) solution, was deployed with advanced bandwidth management, driven by the Intelligent Bandwidth Control, ensured efficient resource allocation. A dynamic splash page was designed for swift and straightforward internet access. This resulted in seamless connectivity across the entire site, allowing for the efficient delivery of crucial communication data and also identify Loyalty Program Members.
Net Outcome
Incorporating Surfsonix solutions, complete with cutting-edge bandwidth management and advanced data analytics, has not just elevated the user experience, but also increase in new loyalty members to sign-up using a digital form on splash page, reaching new levels of customer engagement across various sites.